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By: Andrew Woo

Assuming you guys were smaller and didn’t have a lot of customers that tweet you feedback etc, what would you have done to get feedback after noticing a problem?

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By: Chuck Liu

Thanks for the question, Andrew! When we started building the new version of Live, we had a list of customers that we identified in KISSmetrics as having used the Live version a lot more than other...

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By: Derek P. Collins

I wanted to add that most of the feedback we received around Live came from our in-app feedback boxes (we talk about them in the post Chuck linked to). They’re a great way to get feedback regardless of...

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By: Web design company

Great post man! Thanks for sharing this wonderful post,keep on posting.

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By: jessica

I would like to thanks for the great information man.

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By: Zach

I’m not sure I can trust a business that relies on spamming blogs…

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